The Sur-Gard System III or the System 3 is one of DSC’s most popular receivers for a central station. The system will come with all of the hardware required to receive signals from most of the alarm panels out in the market. Unfortunately upon powering up the unit in the initial start up process it will be in throw out trouble faults. This guide will explain which trouble faults you are expected to see, what they mean, and finally how to clear them out.
Please note: Sur-Gard default password is CAFE
Also note: You will want to create an acccount on dsc.com . Before you trouble shoot any of the faults please download and install the DSC System Console. You will also want to connect the sur-gard to a nearby computer.
Factory trouble issues on a Sur-Gard System III (3)
- PAR 1 PRINTER FAIL
- PAR 2 PRINTER FAIL
- TCP 1 PRINTER FAIL
- TCP 2 PRINTER FAIL
- SER 2 PRINTER FAIL
- SG SERIAL 1 FAIL
- SG TP/IP 1 FAIL
PAR / TCP / SER 1 and 2 PRINTER FAIL – The receiver, on partition one (or the main chassis), is looking for an attached printer. The system will want to print out events as it cannot store all of them in its memory buffer. If no printer is attached under the system console set the CPM3 MASK option to on for the parallel 1 printer. This will tell the sur-gard to not supervise if there is a printer connected or not. If you purchase a printer on a later date remove the mask and it will begin to supervise the printer port.